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Customer Care (NVQ Level 2)
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» Customer Care (NVQ Level 2)
» Customer Relations in Shopping Centres (3 days)

Deliver reliable customer service
Develop customer relationships
Resolve customer service problems
Plus one optional unit from the following:
Support customer service improvements
Develop personal performance through delivering customer service
Promote additional products or services to customers
Process customer service information

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Security Training | SIA | Static Guard | Site Security | Crowd Control - Manchester | Lancashire | Cheshire