Further Courses

Customer Care and Safety in Shopping Centres

This course covers the technical knowledge and skills needed to carry out the Customer Relations / Security role effectively as well as critical personal and interpersonal skills.

This course is ideally designed for those who have operational responsibilites for the security and safety within large retail complexes.

Customer Care, Safety, Crime Prevention, Crime Intervention, Communication, Conflict Resolution, Systems and Equipment

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• Customer Care and Safety in Shopping Centres
• Port Security Guard Training
• Developing Personal Safety and Security Skills
• Conflict Management for Security Guards
• Bomb Awareness Training
• Conflict Management Training
• Lone Worker Training
• Harassment in the workplace